Privacy Policy
Last updated: March 2025
1. Introduction
FORNA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application FORNA (the "App").
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, username, password
- Profile Information: Bio, location, website, avatar
- Content: Recipes, journal entries, photos, comments, and other content you create
- Subscription Information: Subscription tier (Free/PRO), subscription status, payment information (processed by Google Play/App Store)
- Access Type: Whether you have Lifetime PRO access and the reason for granting such access (for example beta tester, partner, influencer)
- Usage Data: How you interact with the App, features you use, and preferences
- Device Information: Device type, operating system, unique device identifiers
- Location Data: If you enable location services
- Analytics and Tracking Technologies: We use analytics tools and similar technologies to understand how users interact with the App and to improve our services
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage subscriptions
- Manage access levels and feature permissions (Free vs. PRO)
- Administer Lifetime PRO access grants and track eligibility
- Send you technical notices and support messages
- Respond to your comments and questions
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Personalize your experience
4. GDPR Compliance
If you are located in the European Economic Area (EEA), you have certain data protection rights:
- Right to Access: You can request copies of your personal data
- Right to Rectification: You can request correction of inaccurate data
- Right to Erasure: You can request deletion of your personal data by deleting your account in the App settings
- Right to Restrict Processing: You can request restriction of processing
- Right to Data Portability: You can request transfer of your data
- Right to Object: You can object to our processing of your data
- Right to Withdraw Consent: You can withdraw consent at any time
To exercise these rights, please contact us at hello@forna.app or through the App's support features.
5. Consent Management
We obtain your explicit consent for:
- Terms of Service acceptance (required)
- Privacy Policy acceptance (required)
- Marketing communications (optional - you can opt-out anytime)
- Newsletter subscriptions (optional - you can unsubscribe anytime)
You can withdraw your consent at any time by updating your account settings or contacting us at hello@forna.app.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information:
- With service providers who assist us in operating the App
- When required by law or to protect our rights
- In connection with a business transfer
- With your consent or at your direction
We may share aggregated, anonymized data that cannot identify you.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Subscription and Access Data
- We retain subscription history and payment records in accordance with applicable tax and financial regulations
- Lifetime PRO access records are retained indefinitely to maintain your access rights
- Access type information (Lifetime PRO reason) is retained for administrative and reporting purposes
Account Deletion
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, tax, or regulatory purposes. Subscription and payment records may be retained as required by law.
9. Children's Privacy
FORNA is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@forna.app.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the App, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.
11. Third-Party Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
12. Your Choices
You have the right to:
- Access and update your account information
- Opt-out of marketing communications
- Delete your account directly in the App settings
- Request a copy of your data
- Object to certain processing activities
You can exercise these rights through your account settings or by contacting us at hello@forna.app.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@forna.app
- Through the App's support features
We will respond to your inquiry as soon as possible.